| Jessica Rechani
Two of the most popular rides in the Walt Disney World Resort, Guardians of the Galaxy: Cosmic Rewind at EPCOT and TRON Light Cycle Power Run at Magic Kingdom Park, are some of the most complicated rides to grab a seat on. However, if you plan on saving the galaxy with Peter Quill and his rag-tag gang of heroes, racing against a light cycle into the grid, or both during your stay, there is a way where you can get on those rides in no time.
What is this method, you may ask? It is called the Virtual Queue. The Virtual Queue is a system that most businesses use to improve wait times for users. This visual step-by-step guide will show you how to work through this system so that youcan enjoy these mind-blowing and exhilarating attractions.
From time to time, a virtual queue—accessible via the My Disney Experience app—may be used for select attractions or experiences. When a virtual queue is in place, you can request to enjoy that attraction or experience later in the day, so you can enjoy other experiences while you wait. When the virtual queue is in place, a standby queue will not be available, and Guests must use the My Disney Experience app to enter the attraction or experience.
Virtual queues are being used for the following experiences at Walt Disney World Resort:
A virtual queue is in place at Guardians of the Galaxy: Cosmic Rewind. Guests will need to use the My Disney Experience app to enter this attraction. A standby queue will not be available. Each Guest can request to enter the virtual queue no more than once per day during regular park hours.Before requesting to join a virtual queue, Guests must have valid admission and may need a theme park reservation depending on the type of admission and date of their visit. Learn more about theme park reservations.
There will be 2 daily opportunities to request to join the virtual queue for Guardians of the Galaxy: Cosmic Rewind:
An additional opportunity to request to join the virtual queue will be available at 6:00 PM on select dates during extended evening theme park hours, a benefit for registered Guests staying at a Disney Deluxe Resort, Disney Deluxe Villa Resort or other select hotels.
Guests with this benefit must have a valid theme park admission. However, Guests do not need to be in EPCOT when they request to join the virtual queue.
Additionally, please note that a theme park reservation may be required depending on the type of admission and date of your visit. Learn more about theme park reservations.
Guests may also experience extended evening hours if they have a ticket or annual pass with the Park Hopper option and first enter the park where they made their reservation.
A virtual queue is in place at TRON Lightcycle / Run presented by Enterprise.Guests will need to use the My Disney Experience app to enter this attraction. A standby queue will not be available. Each Guest can request to enter this virtual queue no more than once per day during regular park hours.
Before requesting to join a virtual queue, Guests must have valid admission and may need a theme park reservation depending on the type of admission and date of their visit. Learn more about theme park reservations.
There are 2 daily opportunities to request to join the virtual queue for TRON Lightcycle / Run:
An opportunity to request to join the virtual queue will be available at 6:00 PM on select dates during extended evening theme park hours—a benefit for registered Guests staying at a Disney Deluxe Resort, Disney Deluxe Villa Resort or other select hotels.
Guests with this benefit must have a valid theme park admission. However, Guests do not need to be in Magic Kingdom park when they request to join the virtual queue.
Additionally, please note that a theme park reservation may be required depending on the type of admission and date of your visit. Learn more about theme park reservations.
Guests may also experience extended evening hours if they have a ticket or annual pass with the Park Hopper option and first enter the park where they made their reservation.
An additional opportunity to request to join the virtual queue will be available at 6:00 PM for Guests attending Mickey's Not-So-Scary Halloween Party or Mickey’s Very Merry Christmas Party on the day of the event.
A standby queue for this attraction will not be available during the event. Each Guest can request to enter this virtual queue no more than once per event.
This is only available for Guests on the day of the event they are attending, and their specific event tickets must be linked to their My Disney Experience account in order to join the virtual queue. Guests attending either of these special ticketed events do not need to be in Magic Kingdom park to request to join at the time the queue becomes available.
If you have any questions or need assistance, please find a Cast Member at one of the Guest Experience Team kiosks throughout the park or visit a Guest Relations location.
Head over toyour My Disney Experience App with your log-in credentials and scroll down to the Virtual Queues section in the home screen to check on the status and to follow the next steps on joining the virtual queue. Virtual queues open at both 7am and 1pm (6pm in the evening for Deluxe Resort Guests Extended Evening Hours).
This step takes place the second you enter the park. A few minutes before the scheduled queues get released, you must sign in to the My Disney Experience Appand select everyone who is in your party who will be joining you on the ride. Please note that much younger children in your group are added as a guest, but rest assured, they will still be there when you make your selection.
At the moment before the virtual queues open for the day, you have to keep refreshing the page on your My Disney Experience App. Why? Because at the time the virtual queues are released, you will have a chance of being able tojoin in. Top Tip! Do not pull down to refresh as this takes longer to refresh and rather click the refresh button at the bottom of the page. The minute you see the button that says, 'Join Boarding Group', click it! After that, you will more than likely be a part of the group. Once selected, you have successfully joined the Virtual Queue.
What happens when you become a part of the Virtual Queue? After being selected, you will receivea boarding group number. This number is the number your group is and will be called when it is time to get on the ride. In the meantime, guests have the freedom to explore the parks until the boarding group number is called. Guests can go on other rides, shop for souvenirs, and dine at the many fabulous restaurants (though, I would not recommend you eat a full meal before spinning and singing in your evacuation shuttle or revving up the engines on your lightcycle).
When your boarding group has been called via notification, it is time for you and your party to get in line for the ride. Once at the entrance of the ride, you must scan your park ticket that is linked with the My Disney Experience App. After that, you and your group are free to enjoy riding the rides before collecting your after-ride photos to look back on when you return home.
If you have any questions on how to use the Virtual Queue system at Walt Disney World, please contact us by clicking here.
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